Skin by D requires 24 hour advanced notice in order to cancel any service with no charge. Scheduled treatments are reserved especially for you and time is needed to fill your spot with another appointment. If your appointment is not cancelled within this notification period, your appointment is considered confirmed. Any changes or cancellations made after the 24 hour window are subject to 100% charge for each service. Because of this policy, a valid credit card number is required at time of booking. This policy also applies to gift card and certificate holders.
REFUNDS AND EXCHANGES
In-Store credit or exchange with receipt within 30 days of purchase. All gift cards are non-refundable, and non-transferable. Sale items are final sale and can not be returned. No refunds on services, packages or memberships.
Gift Certificates/cards are non-refundable and not redeemable for cash. All gift certificates/cards must be mentioned prior to making your appointment. Gift certificates must be presented at time of your appointment. Multiple gift certificates/cards may not be combined towards a single service or product purchase. Gift Certificates/cards may only be used on full priced services. Dollar amount gift certificates/cards do not include taxes or gratuity.
Your health and safety is important to us, so sanitation is a top priority. We use hospital grade disinfectant to thoroughly disinfect and clean the entire room and all tools and equipment between guests. Single use disposable items are used whenever necessary. Gloves and a mask are worn by your therapist during each treatment for your protection.